Content Authoring Tool
UX & UI
Content authoring and asset management were time-consuming and error-prone due to all the manual process. We went through several rounds of post-it and card sorting sessions with the content team to understand their workflows and identify the pain points.
This is the design I created for the team. It didn't get built as the company went for an existing authoring solution in the end.
Post-its (Like / Pain Points / Wishlist)
Authoring Experience Design
With the new WYSIWYG editor, the content authors can easily preview what students would see to avoid errors.
It also allows authors to quickly build their instructions via the blocks for more flexibility, and a more robust media editor to better support their video tutorials.